The TSC is committed to addressing the diverse technical support needs of all academic departments and research centers within CEPS. Our staff provides a wealth of knowledge, with over 100 years of combined experience in the fields of Chemistry, Engineering (Civil, Environmental, Ocean, and Mechanical), Information Technology, and Machining. Our team-based, in-house approach to problem solving enables us to manage the operation, maintenance, repair, and modification of a broad range of specialized instruments and equipment with high time and cost efficiency. Our team members are John Ahern, MSc (Ocean Engineering Liaison), Dr. Jesse Ambrose (Interim Director, Chemistry and Earth Science Liaison), Scott Campbell (Master Machinist and CEPS Machine Shop Manager), Darcy Silver (Chemical & Bioengineering Liaison), Noah MacAdam (Civil & Environmental Engineering, Physics, and CEPS Maker Space Liaison), and Sheldon Parent (IT and Mechanical Engineering Liaison). Please contact us using our online work request form, by email, or drop by our central office in Kingsbury S178. We look forward to working with you.
TSC Work Requests
The TSC’s online work request system enables us to track and assign projects to team members and collect valuable workload data for future planning. Work requests must be associated with a faculty or staff member in CEPS. Upon completion of our online Work Request Form, you will receive confirmation that it has been submitted, and a team member will usually follow up with you within 48 hours. If you need more immediate assistance, please contact Jesse Ambrose, Interim TSC Director: Jesse.Ambrose@unh.edu.
CEPS IT Support Resources
CEPS Faculty, Staff and students may request Desktop Support: Any IT needs for your office PC (Internet connection, email, Box, general application support, printing etc.) please submit a ticket through this link.
For any IT questions regarding shared computers (research labs, project spaces) or server related questions (such as application installation/troubleshooting, network connectivity, printing, access etc.) please complete a TSC work request at Work Request Form.
For General questions on computer labs: Managed by Chris Pycko use this link.
All Software request for clusters should continue to use this link.
For disposal of any computers or electronics all of which must be properly disposed of through the UNH SEED program please use the CEPS TSC SEED SUBMITTAL FORM if you are in Kingsbury Hall or the University SEED form if in other CEPS buildings
CEPS Student Computer recommendations:
All students: 16GB RAM recommended.
512GB or better storage strongly recommended.
Mechanical Engineering: 16GB RAM recommended,
32GB preferred.
If Apple, configure as dual-platform setup.
All students: Productivity suite required. Recommend Microsoft Office365 ProPlus, Google Docs, or Apple iWork, all of which include online services such as cloud syncing and collaboration.
